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RingCentral Contact Center Supervisor

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Launching Supervisor

Learn how to launch the Supervisor app in the User Hub

  • Discover key information about callers' experience
  • Get a snapshot of your current service level for your skills
  • See information around your agents' performance
  • Information at your fingertips

    Stay on top of your workforce and customer interactions with specific supervisor tools for your role. Allocate resources properly, identify trends in key customer issues and complaints, prevent impactful incidents, and control each important metric in your contact center.

    screenshot of RingCentral Supervisor dashboard

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    Launching Supervisor video thumbnail

    Launching Supervisor